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In the example above, Birchbox and Rent the Runway teamed up to give Birchbox subscribers a special discount on the rental retailer’s service. It’s a brilliant partnership – both target similar demographics, but neither competes with the other. In this case, Rent the Runway is able to increase its exposure and subscribers with a value-add for Birchbox subscribers (and no potential loss to Birchbox’s business).


The content you create and share should engage people in ways that make them clients in the future. Start by asking, “Whose attention am I trying to keep and what would they be interested in seeing from me?” If it’s on brand for you, it’s also valuable to them. Do this, and people will love you for sharing your expertise with them and will ask for more (or, at least, stay subscribed long enough to get to know you and your business better until the the time is right for them to buy).
Targeted email marketing may seem complicated at first, which is one of the reasons why small businesses don’t bother with it. However, when you actually implement it, you will find that it is anything but complicated. It is the missing piece of the puzzle for businesses that are unable to get results from their email marketing efforts. If you need help sending a monthly newsletter or building your email marketing campaign, then contact us and we will create a campaign for you that will help you achieve your goals.

Your campaign can be completed once you select your recipients and other campaign-specific details. In the Content section, you’ll find an incredibly useful WYSIWYG editor used for HTML content. Add images, drag and drop items, format text and copy/paste any text you want in your email. Want this layout and format to be used by default for every campaign? Save to Library and you’re covered.
Carl: Yeah, absolutely. And then on the drip side, often times, when you create a drip, you want to, before you even map what the drip is going to look like, have a goal in mind. So what is your goal? In the example we shared with MailChimp, their goal was to get new customers onboarded and to get them to know about the different features that they offer.
In 2009 Return Path reported nearly 30% of commercial emails sent to users did not reach the inbox; in the same year Merkle reported a lack of relevance was the biggest reason users decided to opt-out of emails. With recipients able to dictate what email they chose to receive and given the power to block those they didn’t want, email started to evolve as a pull rather than a push strategy.
I’m not happy at all with MailChimp. Has anyone found the same problems with MailChimp as I have? I find that many of my list members unsubscribe from my list daily. I know these people ands contact them and they say they have not unsubscribed. twice I even found my own email taken off the list. When I look into the MailChimp list Spam is the reason for the person’s unsubscription. Over the years I’ve been on MailChimp I’ve contacted support and I’ve done everything I can but nothing has changed. I’m now looking to move to another company.

Watchfinder reexamined their Google Analytics to understand better how to engage their customers. They found that only less than 1% of customers completed a purchase on their first visit. By creating customer personas, they were able to accurately identify customers more likely to buy and target ads specifically to that market segment. The result an increase in average order value by 13% and an increase in ROI by 1300% in 6 months.
Uncommon Goods sent this email automation to share more information about the brand’s mission to make a positive impact on the world. They tell how they support ethical brands and artisans. It’s a great tactic for customer retention: One study from Cone Communications found that consumers are more loyal to companies that support social and environmental issues.
ActiveCampaign is an all-in-one software solution which includes email marketing tools combined with CRM and Sales. This software offers an easy-to-use email template editor so you can get campaigns up and running in no time – this includes templates for mobile. It also allows user to segment their contact list based on a variety of different factors including actions, behaviour, location and more. What’s also great about ActiveCampaign is that it integrates nicely with WordPress.
Whilst a bulk email marketing approach can have a positive effect upon click-through rates or overall traffic levels, what is this worth if the traffic is not of the right quality? There is no point spending money on generating traffic that isn’t going to convert into a sale, or whatever your end goal is. Targeted email marketing can deliver the relevant, high-quality traffic you need to improve chances of conversion.
Relevance: Sending targeted messages to niche audience segments gives you the freedom to create messages that are unique to that specific group. Send your niche audience content that they want to see. Show them something that will resonate. Make them remember your message, and more importantly, your brand. Use this opportunity to address the customer by name, mention their most recent purchase, or talk about the product they added to their cart on your website. Connect with the customer in a way that shows them you value them.
But there's a happy medium if you'd like more control. You can host your own email app, and then use a transactional email sending service—including Amazon SES, Mailchimp's Mandrill, SendGrid, and Mailgun—to send your messages. That gives you the flexibility of an app that you control, the cost savings of bulk email sending, and the confidence of sending emails with a dedicated service that delivers your messages to any email app, anywhere.
As of mid-2016 email deliverability is still an issue for legitimate marketers. According to the report, legitimate email servers averaged a delivery rate of 73% in the U.S.; six percent were filtered as spam, and 22% were missing. This lags behind other countries: Australia delivers at 90%, Canada at 89%, Britain at 88%, France at 84%, Germany at 80% and Brazil at 79%.[8]

Email marketing is one of the most effective ways to enhance your small business’s growth. However, if you don’t do what it takes to send highly personalized emails to your list, you’ll find it difficult to see real profits. After all, how much can email marketing really do for you if you’re sending out the same email to all your list? All of your customers are not the same so why should they all receive the same email?
"Totally impressed with the results that were generated from your email campaigns. I'd highly recommend your email campaign services to anyone that is interested in a nationwide advertising targeting commercial real estate professionals. Prompt customer service and Good ROI. That is all I want and I get it every time. Great doing business with you."

Take advantage of the email template designer or upload your own. There are also tools to segments lists and personalize emails with all your contact data. The A/X testing feature allows you to test up to ten different versions of your email before you decide which one stands out as the best. A campaign comparison tool pits your previous campaigns against the current one to give a complete picture.

Whether you decide to emphasize a content-driven newsletter or more direct-sales driven emails, your ideal email marketing mix will include both used at appropriate times. Take some time to think about the different versions of emails and how they fit into your email marketing goals, the size and content of your email database, and your own in-house resources. Now you can begin to fully visualize the types of emails you may want to send. However, there is still one more factor to consider, and that is the use of an email auto-responder program.

For years, I’ve focused on giving the branding and small business insights I’ve gathered through my own experiences in my articles, knowing that as I build fans and a bigger audience, more work will flow in my direction. Year after year, my content continues to get better and more focused on the benefits my business offers to clients and in turn my audience gets bigger too. It takes time, but the perseverance is worth it.
When people talk about email marketing, lots of them forget to mention transactional emails. These are the automated emails you get in your inbox after taking a certain action on a website. This could be anything from filling out a form, to purchasing a product, to updating you on the progress of your order. Often, these are plain text emails that marketers set and forget.
Janet: I think that is a good strategy for people, especially businesses who don’t have regularly restocked inventory, or new things to show every week. They can really go in-depth and tell a story either about a customer, or a feature, or like a product. That can be way more compelling than just giving you, “Ten percent discount”, “Limited time only”. I think that’s a good way to do newsletters without being overly promotional every single time.
Mad Mimi almost doesn't look like an email newsletter app at first glance. Instead of prominent buttons for emails or automations, you'll see tabs for Promotions and Audience. Those Promotions are your emails—only here, they're focused on making emails to share your sales, events, coupons, new products, and other company events and promotions with potential customers.
When we do e-mail marketing, we follow all CAN-SPAM e-mail practices. This means that with every e-mail we send, we give recipients an easy way to be removed from the mailing list. It also means we follow certain guidelines when acquiring e-mail addresses and even keep the source and date of addition for every e-mail we have. Finally, with e-mail marketing we use "white listed" servers, meaning servers that have been tagged as acceptable by the main internet providers. This results in a higher percentage of our mail getting to the inbox, rather than the junk mail box.
I wondered, what are your thoughts on solutions like Mailigen, Vertical Response, Mad Mimi, and Campaign Monitor? I know there’s a never ending list of possible email software companies that you could compare, but these ones in particular interested me as they seem to offer many similar services to those that you mentioned. Have you come across them before, and if so would you advise using them over GetResponse?
Shinesty’s Ben Lauderdale, mentions that customer comments also play a big part in tailoring their newsletter as well. Saying that “Everything we write and create has to be irreverent and on brand. We use customer comments, break the fourth wall, create engaging quizzes, and also create infographics to convey why people should buy the product or products we’re writing about”.
No matter what your opinion of mass emails is, I guarantee there are at least a few you actually enjoy receiving and do get real value from. The only emails that are annoying are ones that don’t pertain to you or your situation and needs. And as someone who sends them myself, I can assure you that we absolutely want you to unsubscribe if that’s the case. Nobody wants to annoy you with their business emails!
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