Carl: All right cool, so let me share my screen with you, And I’ll share with you examples of emails. So here’s an example of a newsletter. This newsletter was sent by Any.do, which is a to-do app, and they’re announcing their Web version, and they’re saying it’s here. So they most likely send this email to their entire list at the same time, one the same date, announcing that this new product of theirs was ready.
New Customers: Customers who have bought your product or service for the first time come under this category. Your main aim should be to get new customers to become repeat customers. You can send them emails that offer discounts on your other products or free offers that add them to a new marketing funnel. The idea is to make them loyal to your brand of products.
A. It’s common for email sent by businesses to mix commercial content and transactional or relationship content. When an email contains both kinds of content, the primary purpose of the message is the deciding factor. Here’s how to make that determination: If a recipient reasonably interpreting the subject line would likely conclude that the message contains an advertisement or promotion for a commercial product or service or if the message’s transactional or relationship content does not appear mainly at the beginning of the message, the primary purpose of the message is commercial. So, when a message contains both kinds of content – commercial and transactional or relationship – if the subject line would lead the recipient to think it’s a commercial message, it’s a commercial message for CAN-SPAM purposes. Similarly, if the bulk of the transactional or relationship part of the message doesn’t appear at the beginning, it’s a commercial message under the CAN-SPAM Act.

For years, I’ve focused on giving the branding and small business insights I’ve gathered through my own experiences in my articles, knowing that as I build fans and a bigger audience, more work will flow in my direction. Year after year, my content continues to get better and more focused on the benefits my business offers to clients and in turn my audience gets bigger too. It takes time, but the perseverance is worth it.
Given the robust features at the planning and execution phases of email campaigns, we had high hopes for MailChimp’s analysis and reporting — and we weren’t disappointed. Reports include all the standard performance indicators, but it also includes analysis pulled from the millions of emails sent through MailChimp. This enables you to see how your campaign stacks up against the industry average, a level of detail that’s rare among free services. Add to that an integration with Google Analytics and an interactive map that shows where in the world your emails are being opened, and you’ve got a service that seems impossibly comprehensive for a free plan.

Measure, tweak, and repeat: Use A/B testing to acquire data on how well your targeted email marketing campaigns work. How many people open your emails, click on links, what content engages them, etc. You can then use that knowledge to improve future campaigns. Tip – make small iterative changes to A/B test and apply successful results to other segments.

Among other things, Dopamine is a chemical that can help moderate pleasure in the brain, and is released during pleasurable situations like shopping. You might think that the dopamine in your shoppers’ brains is running highest when they receive their shipment from you. Not so, say the scientists. In fact, dopamine peaks during the anticipation phase. So right after the order is placed on your website, you can be assured that it is flowing freely.
Everything's simpler in Mad Mimi. The email editor helps you search for stock photos, the audience tab shows all your contact details in a tabbed table similar to a spreadsheet, and its social tool lets you add your social profiles to every email automatically. And if that's not enough, click the Add Things button to add a form builder, RSS-to-email tool, drip campaigns, personalization tools, and more. That lets you make Mad Mimi an email newsletter with just the features you want.
Create a time-sensitive promotion that relates to customers’ interests. Offer a discount on the same category of items that they bought in the week before. Living Social frequently uses expiring deals in their email automations, emphasizing how little time is left to snag the savings. They could take it a step further by offering personalized recommendations based on users’ browsing behavior.
If you don’t have implied permission to email a person, then you’ll need express permission to send them campaigns. Express permission is granted when somebody specifically gives you permission to send them email campaigns, likely by entering their email address in a subscribe form on your website, or entering their details into your in-store newsletter subscribe form.
You can use its built-in email designer to customize your email style and build templates for both your newsletters and your routine transactional emails. You can segment your lists, and run A/B tests with up to 10 versions to test anything about your marketing that you want. It's a handy way to handle all of your company's emails from one service, letting your developers send messages from your app the way that's easiest for them while also letting designers and writers update emails without having to dive into code.
Which is why you should just turn those notifications off. Don’t even pay attention to the numbers early on because every unsubscribe is going to feel personal. I used to obsessively refresh unsubscribe data and experienced each one as a breakup, like I was being dumped! But we’re not for the people who don’t need and like what we have to offer, we’re for the ones who love it and can’t get enough! Now I don't even look at the unsubscribe list. (Cue Beyonce’s “Irreplaceable”)
Whether you decide to emphasize a content-driven newsletter or more direct-sales driven emails, your ideal email marketing mix will include both used at appropriate times. Take some time to think about the different versions of emails and how they fit into your email marketing goals, the size and content of your email database, and your own in-house resources. Now you can begin to fully visualize the types of emails you may want to send. However, there is still one more factor to consider, and that is the use of an email auto-responder program.
The percentage of email opens on mobile devices continues to grow. According to the GetResponse Email Marketing Benchmarks report, webmail opens make up 56.52% of all email opens, followed by mobile opens at 26%, and desktop opens at 16.99%. The responsive email design tool means you can make sure that your email looks great on any screen, automatically.
We added individual contacts, copy and pasted groups, and imported files to find out how simple it is to build your email lists. If you’re just getting started with email marketing, this may not seem important, but if you’re migrating large numbers of subscribers from one email service to another, the ease with which you can import contacts will save you significant amounts of time and energy.

Our highly accurate and superior data includes transactional data, lifestyle data and purchasing behaviors of over 200 million consumers and 15 million+ business decision makers. Our targeted email process identifies qualified prospects that are highly receptive to your offers and costs substantially less than other digital marketing channels. With our unrivaled consumer data, we can help you find your perfect target audience at a level that other companies can’t and our permission-based email marketing services offer an improved, faster, highly measurable and more effective way for you to market your products and services.
One of the best ways to get these reviews is to use a service like Yotpo that allows buyers to submit their ratings from within their inboxes (as illustrated above). If you’d prefer a less automated approach, a simple text-based email that encourages customers to return to your site and leave a review after they’ve received their products may do the trick.
A great digital marketing plan relies on a solid strategy made up of various communications channels. However, email continues to be the glue that holds these various channels together. In fact, a well-designed newsletter that offers targeted messages to customers based on their preferences and behavior can be a powerful driver of sales and ultimately, brand loyalty.
The first thing to understand about new customers is that they’re in a precarious position. They trust you enough to buy something once, but they’ve probably had bad purchasing experiences before and, subconsciously, they’re afraid you might be another company that fails to deliver. If you do come up short, it’s unlikely they’ll buy from you again.
Not only is InVision's newsletter a great mix of content, but I also love the nice balance between images and text, making it really easy to read and mobile-friendly -- which is especially important, because its newsletters are so long. (Below is just an excerpt, but you can read through the full email here.) We like the clever copy on the call-to-action (CTA) buttons, too.
How you communicate with your customers speaks volumes about you. That’s why CreateSend helps you produce quality, professional emailers using a library of templates. Enjoy the results you want without the hard work: you can choose from more than 20 free templates OR if you prefer you can request our custom-design service for a totally individual approach.
Incentivize buyers to leave comments. This strategy tends to work best with in-person review requests (as in the classic case of waitresses using mints to score higher restaurant tips), but can be communicated effectively via email as well. The key is offering a compelling enough incentive to get reviews, without giving so much away that the promotion becomes unprofitable.

Hamna Amjad from Ridester mentions, “The first step is to figure out your newsletter’s goal! It should totally be based on the sort of business you are in and your target audience. Next comes the content that would go in the newsletter which should be only 10% promotional and about 90% educational to build up your subscribers’ interest in your products rather than making them feel that you are selling all the time.”
Likewise, there are also companies who sell "Email Marketing" or supposed opt-in email for much less than we do. All these companies are doing is SPAMMING people with your offer. These are the companies you see online selling millions of emails for $xxx. This is far less than what we even pay websites for co-registration data. Using these types of companies to email for you  will inevitably cause you major problems with your web hosting company and in fact can get your website shut down.
You may rest assured that Pinpointe email marketing software includes all the features needed to create, automate, target, analyze and track marketing communications (newsletters, customer promotions, event invitations, new product announcements, etc.). Simply design a personalized email, create an organized contact lists and send a message to your loyal customer base.

Sending out emails is a seamless process. Just give your campaign a title, set your recipients, design your email and choose the time to send. Pick from twenty default templates with fully customizable options or upload your own. HTML-savvy users are going to be pleased with the advanced editing option. The editor also lets you add, delete, and rearrange sections of your email like text boxes, images, QR codes, social media elements, and Google Maps.
To better understand their subscribers and what they’re interested in, Finish Line decided to tag the site to track subscriber behavior in order to develop a broader understanding of who their customers are. They also integrated their tracking into their e-mail service provider so they could automatically send certain types of e-mails to certain groups.
“If you want to put this in your testimonials, it's ok with me. I just wanted to thank you for everything. Your help is greatly appreciated. Since joining last month, I've had more hits to my web site than I did the previous 6 months! Honestly, I was getting a little sick of the only hits to my hit counter being from my own visits to my web site. Your system, the great price, the support are the best around, and all of the tools have helped me to become (at least in my opinion) somewhat of an Internet Marketing Specialist. My hat is off to you guys and gals at Blast4Traffic. Thanks a million!”

Incentivize buyers to leave comments. This strategy tends to work best with in-person review requests (as in the classic case of waitresses using mints to score higher restaurant tips), but can be communicated effectively via email as well. The key is offering a compelling enough incentive to get reviews, without giving so much away that the promotion becomes unprofitable.
Everything's simpler in Mad Mimi. The email editor helps you search for stock photos, the audience tab shows all your contact details in a tabbed table similar to a spreadsheet, and its social tool lets you add your social profiles to every email automatically. And if that's not enough, click the Add Things button to add a form builder, RSS-to-email tool, drip campaigns, personalization tools, and more. That lets you make Mad Mimi an email newsletter with just the features you want.
For instance, I like getting the New York Times cooking recipes. My partner Steve enjoys getting updates on the latest shows added to Netflix. I would never want an email from Netflix telling me anything, instant unsubscribe! Does this mean Netflix doesn’t benefit from its email marketing? Of course not. I am not someone who enjoys their emails so their email content isn’t really for me. It also doesn't affect my use or enjoyment of their service so let’s dispel the fear that if someone doesn’t enjoy your email content they will not use your service. So whether you prefer Seth Godin’s marketing emails or Marie Forleo’s weekly videos, the point is that marketing emails are all about what you have to offer that your ideal customers want and need. Not what everyone wants.
Save articles and videos with its browser add-on, or connect your RSS feed, Twitter account, and more to pull in more content you've already shared. When you're ready to send an email, Revue shows each content item you've saved in the sidebar, where you can drag-and-drop them into your email. You can then customize the description, and add additional sections and dividers to organize your email. It's one of the fastest ways to build a weekly news email from existing content.
Relevance: Sending targeted messages to niche audience segments gives you the freedom to create messages that are unique to that specific group. Send your niche audience content that they want to see. Show them something that will resonate. Make them remember your message, and more importantly, your brand. Use this opportunity to address the customer by name, mention their most recent purchase, or talk about the product they added to their cart on your website. Connect with the customer in a way that shows them you value them.
Full-featured email apps don't have to be complicated and confusing to use. VerticalResponse proves that with its clean, simple interface that makes it simple to make beautiful emails and send them to your contacts. You can use its pre-made templates, add your own photos complete with filters, and then turn the templates into both emails and matching signup forms.
I’m currently looking for an email marketing service for a mailing list of about 80,000 subscribers. I run an information product business in the fitness industry with a large number of customers buying our ebooks and online courses every day. I’m particularly interested in GetResponse, although I’d be keen to hear your thoughts on the flexibility of their service for creating autoresponders, and integrating with a checkout service (we use WooCommerce).
Think about the information that pertains to your customers’ interests, desires, and needs. That could be colorful, opinionated commentary on your industry, original content, sharing resources like software and books or simply things you think are cool. Whatever it is, though, make sure it’s tailored to your brand and the unique offerings and benefits of working with you, as well as the issues you deal with, and the problems you solve in your industry.
Carl: Right. And then the other big pros and cons to the two is that, imagine you’re the marketer at MailChimp. You and your team go ahead and create this beautiful email drip. Once you’ve created this drip series, you can basically send it and forget it — in the sense that subscribers that join your list or become customers in a month from now, three months from now, or maybe even a year from now will still get this very viable email drip.
According to Amanda Zantal-Wiener, writing for Hubspot, “In the email, The Bowery Presents pulled shows from New York venues – where I purchased tickets for many events when I lived there – for artists similar to the ones I saw live. And when I finally purchased tickets to see one of these artists in Boston? It re-personalized my emails to let me know about shows there.”
Thе mоrе уоu kеер уоurѕеlf іn front оf роtеntіаl clients аnd сurrеnt сlіеntѕ (і.е. іn their email inbox) thе mоrе money thеy will spend оn your services оvеr tіmе. Why? Because thеу are соnѕtаntlу rеmіndеd that you are there tо help. Plus уоu аrе аblе tо kеер them uр-tо-dаtе on your nеw рrоgrаmѕ and ѕеrvісеѕ that they would not have known about otherwise!

While knowing what kind of an email to send is certainly important, it can be just as critical to know when to send an email. By using email marketing automation tools, in the form of advanced event triggers, you’ll be able to depend on the right emails being sent out to the right customers, at the right time. When a new customer subscribes to your newsletter, a client makes a purchase, a shopper abandons an online shopping cart mid-transaction, or any of a number of other events occur, your system will be capable of creating and delivering an appropriate email.


One of the advantages of email marketing is that it can be used to connect with a varied selection of individuals and audiences. On the other hand, because it is so versatile, there really isn’t any single set of best practices that always result in effective campaigns. Therefore, the ability to test email campaigns with built-in testing tools can help you determine what is effective, and what belongs in the spam folder.
Carl: All right cool, so let me share my screen with you, And I’ll share with you examples of emails. So here’s an example of a newsletter. This newsletter was sent by Any.do, which is a to-do app, and they’re announcing their Web version, and they’re saying it’s here. So they most likely send this email to their entire list at the same time, one the same date, announcing that this new product of theirs was ready.
Carl: All right cool, so let me share my screen with you, And I’ll share with you examples of emails. So here’s an example of a newsletter. This newsletter was sent by Any.do, which is a to-do app, and they’re announcing their Web version, and they’re saying it’s here. So they most likely send this email to their entire list at the same time, one the same date, announcing that this new product of theirs was ready.
1: Email marketing features – You can assume that all of the tools in this article offer all of the features you’d expect (pre-built email templates, multiple contact lists, a visual email campaign builder). But some go above and beyond with email A/B testing, automatic send-time optimisation (to maximise your open rates) and little extras like support for inserting emojis into subject lines.

GetResponse isn’t nearly as easy to use out of the gate as MailChimp and requires some learning to ensure you’re getting as much out of the platform as possible. This can be especially frustrating for beginners who want to ramp up quickly. However, if you’re more experienced, GetResponse should be easy to master thanks to extensive resources like a comprehensive article database, FAQs, research white papers, and courses on optimizing your experience. And if you get stuck, GetResponse offers both email support and live chat options to keep you out of the marketing weeds — for all of its customers.
On the email side, you'll have all the features you'd expect, with a familiar, Office-style editor that lets you drag and drop message components wherever you want, making it easy for anyone on your team to edit your email campaigns. Then, you can further your email marketing by sending out SMS messages with your latest announcements and deals, with all the same tools to gather contacts and segment them into lists that you're already using with your emails.
Janet: I think that is a good strategy for people, especially businesses who don’t have regularly restocked inventory, or new things to show every week. They can really go in-depth and tell a story either about a customer, or a feature, or like a product. That can be way more compelling than just giving you, “Ten percent discount”, “Limited time only”. I think that’s a good way to do newsletters without being overly promotional every single time.
With the exception of their email templates (which aren’t the most inspiring), everything about Constant Contact is generally quite good. Unlike other email marketing tools, there are no bells or whistles with Constant Contact. You’re probably not going to be blown away by any of their features, but equally, there’s nothing too underwhelming either.

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Your emails need to stand out—but you don't have time to customize emails for every campaign. Campaign Monitor's email editor includes fewer options than many other email design tools, but that makes it a far faster way to customize your messages. Start with with pre-made templates and drag in new sections you want—and use its examples of variations other teams are using for inspiration. Or, hand-code your own template using Campaign Monitor's simple email code snippets, and host your CSS and assets on Campaign Monitor's server.

Be sure to look at the tech support offered by each of these companies, as we felt many weren't as available as we would have liked. You'll find that some offer 24/7 phone support, live chat, and email help, while others leave you to rely on online documentation and limited live support hours. The best services offer a combination of self-serve help resources—where you can search FAQs and articles to find your own answers—as well as live support via chat or phone when you can't solve an issue yourself. We cover all of these concerns in our reviews, plus you can get an overview in the feature chart above.
The CAN-SPAM Act of 2003 was passed by Congress as a direct response to the growing number of complaints over spam emails.[citation needed] Congress determined that the US government was showing an increased interest in the regulation of commercial electronic mail nationally, that those who send commercial emails should not mislead recipients over the source or content of them, and that all recipients of such emails have a right to decline them. The act authorizes a US $16,000 penalty per violation for spamming each individual recipient.[19] However, it does not ban spam emailing outright, but imposes laws on using deceptive marketing methods through headings which are "materially false or misleading". In addition there are conditions which email marketers must meet in terms of their format, their content and labeling. As a result, many commercial email marketers within the United States utilize a service or special software to ensure compliance with the act. A variety of older systems exist that do not ensure compliance with the act. To comply with the act's regulation of commercial email, services also typically require users to authenticate their return address and include a valid physical address, provide a one-click unsubscribe feature, and prohibit importing lists of purchased addresses that may not have given valid permission.[citation needed]
Drip is the perfect solution for you if you’re an eCommerce merchant who wants to convert your visitors into subscribers and customers with intelligent marketing automation. Drip is more than just a typical email marketing service. It lets you have deeper conversations with your customers and send emails at the right time by understanding their purchase intent and behavior.

Best Practices Calls to Action Coding Content Marketing Copywriting Customer Journey Customer Spotlight Data-Driven Marketing Deliverability Digital Marketing Email Automation Email Design Email Development Email List Email Marketing Email Templates Event Marketing Marketing Automation Metrics Personalization Segmentation Social Media Strategy Subject Line Testing Transactional Email
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