Transactional Emails – These are emails that are sent out after certain actions trigger them. When a customer buys a product or makes a reservation, emails are sent out confirming that transaction. They legitimize online commerce by giving customers a way to prove they have bought something. Transactional emails often also contain new sales messages. Studies have shown that transactional emails are opened 51.3% of the time, while newsletters are only opened 36.6% of the time. Knowing that they have a captive audience, marketers will often try to insert new sales pitches into emails that are not explicitly for selling. For example, airline reservation emails often ask if you would like to upgrade your seat for a fee.
On the subject of loyalty rewards, 64% of U.S. Internet users have printed a coupon from an email! Email coupons can be used to drive both in-store and online sales, making them incredibly valuable tools that can easily be incorporated into your email marketing strategy. The promise of email coupons is also an excellent way to get people to subscribe to your email list!
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Personalisation in email marketing is essential because most people want a more relevant experience. Email personalisation is not just about using people’s names in an email. It’s also about making sure you send the right emails to the right people at the right time. One essential tool for email personalisation is segmentation. You can get an email marketing expert to help you set up segments so you can personalize appropriately. Done right, email personalisation results in more clicks and more business.
The Offer Finally, if/when you send out those “money” emails (especially for re-marketing purposes, which we will discuss later on), you need to test out offers. An extra 15-days to try the product, or a $10 discount for being on the newsletter? Should you offer an incentive to those who have signed up but haven’t gotten started with your product, or just send a reminder? Find out the answers with split-testing!
BuzzFeed – The popular news and entertainment website earns revenue by selling advertisements on their site, so the key objective of their marketing team is to drive more traffic. With that in mind, BuzzFeed sends regular email newsletters containing links to stories on their website with the goal of increasing the number of visits they get each month and increasing the amount of revenue they generate.
I’ve opted in to lists that have anywhere from one to sixty messages already completed, queued, and ready to deliver. If you’re more hands-off you may want to write as many messages as you can up front to minimize your work on the back end. If you’re more involved in your business on a daily basis you may want to consider writing only one or two auto-responder messages and the rest live and delivered as a broadcast message. A broadcast message is one that’s sent immediately and not pre-scheduled.

And finally if you want to build optin forms that you can integrate with your website and which also integrates with GoToWebinar then I use and recommend LeadPages – and as a bonus they have their feature of LeadBoxes which can be used to enable people to opt in for your lead magnet e.g. a special report from within an article or blog post or on the side bar of your site.
Retention Science – Retention Science (ReSci) is a predictive marketing and personalization software that helps brands convert more customers through 1:1 multi-channel communication. Its machine learning platform uses AI to automate and deliver scalable and relevant marketing campaigns to create direct relationships with each individual customer. retentionscience.com
This strategy is more controversial. I recommend you consider it only if you’re just starting out and your list is small or non-existent. Otherwise the long term consequences of using this strategy will hurt your brand and your business. Note: It’s not spam if you approach the process from the perspective that you’re just going to be super cool to the people in your market by offering to give away some truly useful information for free, and not try to hard sell anything, AND you’re NOT going to do it on a large scale. Some people will disagree with that statement but that’s ok. Here’s how it works:
Four months later, Laurence Canter and Martha Siegel, partners in a law firm, broadly promoted their legal services in a USENET posting titled "Green Card Lottery – Final One?"[15] Canter and Siegel's Green Card USENET spam raised the profile of online advertising, stimulating widespread interest in advertising via both Usenet and traditional email.[12] More recently, spam has evolved into a more industrial operation, where spammers use armies of virus-infected computers (botnets) to send spam remotely.[10]
One former client of mine started using Hubspot for about $50/month, but after adding a few extra features and growing his list he was soon paying $2,000/month which had to be paid annually. For many small businesses, there’s a big difference between $50 leaving the bank account and $24,000 – especially when other tools can offer similar (or better products) at a fraction of this amount.
Mobile advertising is ad copy delivered through wireless mobile devices such as smartphones, feature phones, or tablet computers. Mobile advertising may take the form of static or rich media display ads, SMS (Short Message Service) or MMS (Multimedia Messaging Service) ads, mobile search ads, advertising within mobile websites, or ads within mobile applications or games (such as interstitial ads, "advergaming," or application sponsorship).[24]:23 Industry groups such as the Mobile Marketing Association have attempted to standardize mobile ad unit specifications, similar to the IAB's efforts for general online advertising.[49]

2) One of the those being Capsule CRM. As a training company, many of our email subscribers are customers that we’ve met in person. Capsule CRM makes it easy to export them into Mailchimp. One feature I particularly like is that Capsule lets you filter contacts by tags and dates – and then export them into a new Mailchimp campaign e.g. we regularly setup a campaign to email an offer to people that have been on an SEO introduction course within the last 3 months but have not yet been on the SEO intermediate course. This works really well!

Now that we’ve covered our laundry list of various platforms—do you know what features you should be looking for in an email marketing platform? If you don’t actually understand what email marketing can do, you might find yourself choosing your software based solely on branding, price, or pretty templates. And that’s no way to make a major business decision!
The Law of Scale is what all good marketers recognize, intuitively or explicitly. It states that in order to get to scale, you must leverage that which has scale. In other words, if your business’s email list is on level 1 (small), and you want to get up to level 2 (medium), use the tactic that will get you (or that have already gotten others) up there: the elevator, the stairs, a ladder, etc. Except in this case the stairs and the ladder are other websites. One of the most effective ways to do this is with guest blog posts. Brian Harris (VideoFruit.com) and others have used this technique to attract hundreds of new email subscribers to their lists. The basic formula works like this:
Instead, I’m talking about timed pop-up ads, or onsite retargeting. After a user spends a certain amount of time on your page, she can receive a pop-up relevant to the content on that page, or to her behavior. Examples include exit pop-ups, which appear when a user tries to leave the page, or scroll pop-ups, which appear after the user scrolls a certain percentage down the page.
Joe’s list had become so large, and has such a “network effect” built up around it, that he’s now able to able to get all of the sales he can possibly handle (and more), just by pushing “send” once per week. Maybe you’re thinking right now, “How can I build an email list quickly so I can get that point?” First, try to understand why an email list is the best marketing strategy and asset you can invest in creating right now:
“We are very pleased not only with the end result, but also with the entire process of working with Blue Corona. The amount of patience, guidance, and knowledge that they displayed throughout the whole process made them a very easy and enjoyable partner to work with. We are thrilled with our new website, mobile site, and content management system. We would recommend Blue Corona for any website development or redesign project.” With 25 retail stores and six dealer locations throughout...”
I learned list building from the legendary marketer Frank Kern (you’re welcome Frank!). Frank prefers to write and queue only one initial welcome message and the rest he delivers live as a broadcast message. This does take more work but keeps your messages timely, relevant, and news-worthy. Ultimately it’s up to you on how to implement your list strategy.

I’m sure you’ve heard it before many many times but it’s true. If you have something to sell your list will bring you more income than any other single method. Not only is your list the most important asset you have but it can come with you. What I mean by that is if you have a website on your chosen topic that dies for whatever reason your list will be unaffected by it. You can simply start a new site and move all your peeps over to the new site with one email notification. It sure beats starting all over again.
Drip – Drip from Leadpages includes a visual campaign builder that allows businesses to design email campaigns based on their subscribers' actions, decisions, goals, delays and exits. Features include automation, a lead-scoring algorithm that tracks several events to determine which subscribers are most engaged with your content and likely to become customers, and the ability to send targeted emails. Drip integrates with a variety of CRM, e-commerce, forms and surveys, lead capture, marketing automation, and membership and payment processing tools. drip.com
Improve collaboration across your organization — Sharing digital information modeling for buildings is far easier than passing drawing sets back and forth between colleagues. The cloud-based model of many BIM solutions also means that colleagues working on different parts of the design and building process can access BIM models anywhere, at any time. As many colleagues as needed can review and mark up the model before the building is erected.
Prices for the unlimited-sending plans are as low as $13.99 for 600 contacts and $21.99 for 1,000 contacts. Prices top off at $239.99 for 45,000 contacts and $254.99 for 50,000. You can view the complete pricing list on the Benchmark website. Larger plans, with caps on the number of emails you can send, range from $286 per month for 55,000 contacts and 770,000 sends to $5,000 per month for 1,215,000 contacts and 17 million sends.
Landing pages for webinars have a high email optin rate, according to research done by LeadPages.net. Here’s an example of what LeadPages’ highest converting landing page looks like: Webinars are often seen as more valuable compared to other free offers because subscribers get to interact personally with the host (especially at the end during the Q&A), plus it’s a limited time, live event. Other than building your email list, hosting webinars are also growing in popularity these days because they convert really well for paid offers, like with info product. One example of this is John Lee Dumas over at EntreprenuerOnFire.com who has largely built-up his multi-million dollar business up hosting a weekly webinar. But what if your email list is too small or non-existent to bother with hosting your own webinar, and you can’t afford to run ads either? That’s bring us to…
Though it’s new to the marketplace and relatively unknown, more and more consultants and digitally based business owners are choosing ConvertKit thanks to their simple-yet-powerful tagging features for audience segmentation. Fans of ConvertKit also praise the simplicity of creating and visualizing email sequences, such as a series of welcome and “getting to know you” emails for new subscribers.
Split testing, also referred to often as A/B testing, is one of the most effective ways to increase your conversions. A split test on your website means to run a randomized test with two or more design variations being shown to different visitors. The “winning” design variation is the one that get you more results (clicks, email optins, purchases). Split testing makes a lot of sense for websites with 10,000+ visitors per month, so for that reason you should question whether this is the right strategy (right now) to help you grow your email list. That being said, I have developed a concept called Micro A/B Testing which you might want to try out instead if your website is not yet ready for split tests. If / when your website is ready, here are 5 tools you can use to make split testing your landing pages or email optin forms / popups easy:
But once you have skilfully scavenged some supplies, you must defend them. First, you need a building plan to create a ‘twig tier’ foundation – there goes your two sticks. This first tier is one of five, with the wood, stone, sheet metal, and armoured tiers increasing your protection from raiding. There are plenty of other ways to buff your base such as locks and strategic wall placement, but be wary that it will decay. Just like everything does in this kind of survival building game.
Software Developers will need to have a degree in some field of computer science. Most software developers working for email marketing services will be experts in HTML, Java, and other programming languages that are used widely on the Internet. A degree in marketing is not necessary, but could be helpful. Their clients will mostly be marketers, so understanding their needs can lead to more useful and responsive email programs.
Treat your list well. Remember that the people you're using email to communicate with have trusted you with their email and name; they deserve your respect. Just as you deserve as a chance to convert them from customers to fans and even evangelists for your brand, people who want to talk about and share your message and get involved in any way they can.
I recently had my MailChimp account suspended. One of my sites is in the ‘make money online’ space. It’s a completely legitimate website, but apparently if your emails contain keywords they don’t like, they will suspend you. I would not recommend using them. Contacting support I just get form responses that are completely unhelpful. There’s no phone support- just account termination. Really bad experience. Luckily, this is a very new site- but imagine if you have thousands of emails and they just shut you down without ANY recourse.
Lastly we come to full-body workouts. The 5 x 5 program could also be considered a full-body workout program to a degree, since you work almost all the major muscle groups with the three exercises you choose. But, true full-body programs will provide one direct exercise for each muscle group - quads, hamstrings, chest, back and shoulders (arms are worked when doing chest and back).
Don’t read everything at once. There is a lot of great information in here, but it’s easy to feel overwhelmed after reading through all of the content in one sitting. Instead, take incremental steps. For example, if you want to find out where or how to ask people for their emails on your site, read the content in chapter 2. Implement it, then come back later for the next steps.
Email design matters in any successful email marketing campaign. If your emails look terrible, that reflects badly on you, and can make people stop reading. With more people than ever reading emails on mobile devices, it’s important to use a responsive email template so your email resizes automatically whether people are reading it on a phone, tablet, or desktop.
This one is a little more advanced… unless you use Aweber. If you use Aweber for your email marketing and autoresponders, you might be surprised to hear that they actually have a nifty little feature that allows people to opt-in to your newsletter by clicking to connect their Facebook account. Then, Aweber automatically grabs their email address and name and puts it into your list. Neil Patel tested this a while ago on his blog, QuickSprout.com, and saw a higher conversion rate than on his regular email opt-in form. The primary reason for this is, like the Lead Pages strategy above, Facebook already knows your email so if you’re logged in the form is prefilled with your email address. Thus, it’s just 1 click to opt-in. If you don’t use Aweber but have some extra cash laying around to invest in your blog, consider posting this feature or plugin project as a job on Elance or Freelancer.com. The results could pay for themselves.

Imagine if your email marketing software could also act as your email marketing consultant, teaching you when to send your messages, how to segment your audience, and everything else you need to know to make the most of your efforts with email marketing. For small business owners with limited marketing knowledge who are bootstrapping their way through the email game, that’s exactly what GetResponse does.
2) One of the those being Capsule CRM. As a training company, many of our email subscribers are customers that we’ve met in person. Capsule CRM makes it easy to export them into Mailchimp. One feature I particularly like is that Capsule lets you filter contacts by tags and dates – and then export them into a new Mailchimp campaign e.g. we regularly setup a campaign to email an offer to people that have been on an SEO introduction course within the last 3 months but have not yet been on the SEO intermediate course. This works really well!
While the Mailerlite is very easy to use, after attempting to be “approved”. It really isn’t for the little businesses, especially those that do not have their own website – ie: I am an independent sales consultant for a company that provides me with a website to sell my products from, I don NOT have a email option with them. But because I don’t and don’t “own” the website, I was not approved (thanks spammers) so now I am in search of another easy to use program. I am not stupid with technology but I also do not have time to spend hours on my email marketing like I was with Mailchimp because it is not user friendly. Oh well on to the next one
The best email marketing automation tools depend on your budget and email campaign goals. Here are some to consider. MailChimp offers a free plan for up to 2000 subscribers, so it’s a popular email marketing service to start with. Alternatives to MailChimp include Constant Contact and Aweber. If you need to include more features, try an email marketing software such as Hubspot or Infusionsoft, which many larger and small businesses use. Whichever you choose, you can easily hire an email campaign marketer to help you set up your personalized email address and create an email newsletter template.
As I mentioned in step 1 I prefer using AWeber to manage my campaigns. I’ve used the AWeber platform for all of my list building for nearly a decade now and still love it. When it comes to opt-in templates you’ll find dozens to choose from there and every one of them is customizable to fit your site’s color theme. Plus the AWeber opt-in designer, as well as their other tools, are super easy and fast to use.

Imagine how your audience members’ response might be different if their added to your list but don’t hear from you for several months until your schedule opens up enough to revisit email marketing.  By this point, your readers will have grown cold to your company’s promotions (assuming they remember who you are or that they requested information from you at all in the first place).  As a result, you’ll see a significantly lower success rate from your promotional efforts than if you’d taken the time to build genuine relationships with the members of your email marketing lists.
Historically, it has been difficult to measure the effectiveness of marketing campaigns because target markets cannot be adequately defined. Email marketing carries the benefit of allowing marketers to identify returns on investment and measure and improve efficiency.[citation needed] Email marketing allows marketers to see feedback from users in real time, and to monitor how effective their campaign is in achieving market penetration, revealing a communication channel's scope. At the same time, however, it also means that the more personal nature of certain advertising methods, such as television advertisements, cannot be captured.
Really, when it comes to utilizing your email marketing statistics to improve the overall performance of your campaign, the opportunities are endless.  And while you don’t need to be an expert marketer to start taking advantage of the potential benefits emailing your customers has to offer, taking the time to learn about these advanced techniques will go a long way towards ensuring your small business’s email marketing success.
You can never relax after sending an email campaign. Through constant analysis and aligning your campaigns with pre-defined KPIs, you can improve your marketing game and be successful. Sometimes even a third person view can be helpful in finding out the caveats in your marketing plans and EmailMonks’ team is ready to help you with Campaign Management services.
ConvertKit – ConvertKit is email marketing software designed specifically for bloggers. The software combines simple sending with the automation and tagging features that professional bloggers need. While ConvertKit was built with bloggers in mind, that doesn't mean you must be a blogger in the traditional sense to use it. Its customers are also podcasters, service-based business owners, course creators and YouTubers, among others. convertkit.com
These metrics give you a high-level overview of how your subscribers are interacting with your campaigns and allow you to compare the success of one campaign to another. If you want to go deeper and see the exact people who opened and clicked your campaign, what links they clicked, etc. you can do so by choosing some of the other reports from the right hand side menu.
This program allows you to design, customize and present drawings on a beginner and professional level. Use it to plan office space, apartments, individual rooms and even building elevations. SmartDraw is ideal for individuals or a business that doesn’t want to spend a lot for design software. It has a free trial period, and if you’re satisfied you can purchase the full program.
Best Practices Calls to Action Coding Content Marketing Copywriting Customer Journey Customer Spotlight Data-Driven Marketing Deliverability Digital Marketing Email Automation Email Design Email Development Email List Email Marketing Email Templates Event Marketing Marketing Automation Metrics Personalization Segmentation Social Media Strategy Subject Line Testing Transactional Email

I’m sure you’ve heard it before many many times but it’s true. If you have something to sell your list will bring you more income than any other single method. Not only is your list the most important asset you have but it can come with you. What I mean by that is if you have a website on your chosen topic that dies for whatever reason your list will be unaffected by it. You can simply start a new site and move all your peeps over to the new site with one email notification. It sure beats starting all over again.
John, Thank you for this comprehensive review of some of the most popular and well-used services. Over the last decade I have tried many and appreciate your perspective on each. I currently use GetResponse (as I’d not been as active and appreciate the price-value relationship for 1,000+ contacts. I know they’ve grown considerably and now offer many of the features of which you speak of other services you prefer. I would appreciate your updated 2018 review. THANK YOU!
Constant Contact is one of the best e-mail marketing service which I always use to manage my email lists, contacts, email templates, and so on. I am an online entrepreneur and I often use e-mail marketing for my job. This tool helps me to execute easy tracking and reporting about my post and activity on different social media for more response. Your summed up scheduling resources are very effective and I believe I can get more benefit to my site by applying these tools for my work. I have already started using MailChimp and I enjoy it’s forever free plan which allows me to send mail and get engaged with 2000 subscriber.

Though it’s new to the marketplace and relatively unknown, more and more consultants and digitally based business owners are choosing ConvertKit thanks to their simple-yet-powerful tagging features for audience segmentation. Fans of ConvertKit also praise the simplicity of creating and visualizing email sequences, such as a series of welcome and “getting to know you” emails for new subscribers.

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